Privacypolicy Plan Effect Systeemwanden
6 maart 2023
Plan Effect Systeemwanden values your privacy and confidentiality. As a result, we comply with the General Data Protection Regulation (GDPR). This ensures that your data is safe with us and is always used properly. In this privacy policy, we explain what Plan Effect Systeemwanden does with the information we learn about you. If you have any questions or would like to know exactly what we record about you, contact us at info@planeffect.nl or call +31 345 587000..
Cookies
Our website uses cookies. Cookies are small files that can store information on your computer, phone, or tablet. With functional cookies, we ensure that the website works properly and efficiently. Tracking cookies can also be used to measure and record browsing behaviour. Our website uses both functional and tracking cookies. When you visit our website for the first time, we display a cookie notice explaining the cookies. In doing so, we will ask for your consent to use these cookies. In our cookie policy we show which cookies we use for which purpose. It is possible to give separate consent for each cookie category. Please use the corresponding checkbox to do so. We have made agreements with other companies that use cookies. However, we do not have full control over what they do with the cookies. Please read their privacy statements. Do you no longer wish to receive these cookies on our website? Then change your cookie preferences in our cookie statement.
Google Analytics
We use Google Analytics to track how visitors use our website. We have signed Google’s “Data Processing Amendment”. This contains strict agreements on what they are allowed to track. We have not allowed Google to use the Analytics information obtained for other Google services. We allow Google to anonymise IP addresses. As such, we do not store any personal data about you. You consent to Google Analytics via the cookie notice.
Contact form (e-mail)
You can use our contact form to ask questions or make requests. We will need your name, company name, email address, and phone number to get in touch with you. We keep this information as long as necessary to fully respond to and handle your enquiry.
Newsletter
You can sign up for our newsletter, which we send via Mailchimp. It provides news, tips, and updates about our products and services. You can unsubscribe at any time by following the link in each newsletter. We will only add your email address to our subscribers list with your consent, and we’ll retain this information until you choose to cancel your subscription. We have a data processing agreement with Mailchimp, outlining strict rules on the data they can retain. We have not permitted Mailchimp to use the data collected for any other Mailchimp services or activities.
Registration of customers / clients
In carrying out projects, we utilise your personal data to provide tailored services. This includes your company name, full name, address, and title (Ms or Mr), email address, phone number, and billing address. Should you place an order with us, your payment details will also be required. This data is obtained once you return the signed order confirmation. We retain this information for seven years post-fulfilment, in compliance with our legal obligations for data retention.
Order processing
Upon placing an order, we utilise your personal data to facilitate the processing of your order. This involves sharing your details – company name, full name, address, email address, and phone number – with our carrier to ensure delivery. This information is retained for two years following the completion of your order and for an additional seven years thereafter to meet legal retention requirements.
Promotion
We aim to keep you updated on all our activities, primarily through email, social media, post, and telephone. You may opt out of these communications at any time. Each message will guide you on how to do so, and every email will include an unsubscribe link. You can also block us or unsubscribe at any time, and you have the option to indicate this verbally during any call.
Disclosure to other companies or institutions
We do not share your personal data with other companies, institutions, or entities unless necessary to deliver the services you have purchased or when legally required. For instance, in cases of suspected fraud, we may report this to the police. We collaborate with specific partners who may access your personal to fulfil the services you’ve purchased, ensuring the successful completion of your projects. Some partners are located outside the European Union, but rest assured, they are bound by strict agreements to adhere to European privacy regulations. In these intances, we seek your explicit before sharing your data.
Protection
Personal data protection is of great importance to us. To protect your privacy, we take the following measures:
• We use secure (SSL) connections to protect all information exchanged between you and our website when you enter personal data
• Access to personal data is protected by a username and password
• We take physical measures such as locks and safes to protect access to the systems where personal data is stored
Changes to this privacy policy
When our service or business changes, we will update this privacy policy. Please note the date above and regularly check for updates. We will try to announce changes separately as well.
Access, edit and delete your data
If you have any questions or wish to know what personal data we have on you, you can always contact us.
You have the following rights to::
• getting an explanation of what personal data we have and what we do with it
• accessing the precise personal data we have
• having errors corrected
• having outdated personal data deleted
• revocation of consent
• objecting to a particular use
Please ensure that you always clearly indicate who you are so that we can be sure that we do not edit or delete the wrong person’s data.
Filing a complaint
If you feel we are not helping you in the right way, you have the right to file a complaint with the regulator. This is called the Data Protection Authority.
Contact details
Plan Effect Systeemwanden
De Elzenhof 11
4191 PA, Geldermalsen
info@planeffect.nl
0031-345 587000
